Effective date: 04/06/2024

Welcome to Ositech Communications Inc.

Ositech Communications Inc. (“us”, “we”, or “our”) operates the www.routica.com website and Routica mobile application (referred to as “Service”). This Privacy Policy outlines how we collect, use, protect, and disclose information resulting from your use of our Service.

Definitions:

  • SERVICE refers to the www.routica.com and mobile application operated by Ositech Communications Inc...

  • PERSONAL DATA is data about a living individual who can be identified from those data or other information in our possession or likely to come into our possession.

  • USAGE DATA is data collected automatically, generated using Service or from Service infrastructure itself (e.g., duration of a page visit).

  • COOKIES are small files stored on your device.

  • DATA CONTROLLER is a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. We may use the services of various Service Providers in order to process your data more effectively.

  • DATA PROCESSORS (OR SERVICE PROVIDERS) are any natural or legal persons processing the data on behalf of the Data Controller.

  • DATA SUBJECT is any living individual who is the subject of Personal Data.

  • THE USER is the individual using our Service, corresponding to the Data Subject.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service:

Types of Data Collected

  1. Email address

  2. First name and last name

  3. Phone number

  4. Address, City, State/Province, ZIP/Postal Code

  5. Cookies and Usage Data Activity

Activity Recognition

  • What We Collect and Why

    We collect data related to your physical activity, such as walking, driving, or cycling, through our application. This information helps us improve the app’s functionality and customize your experience. For example, understanding your movement patterns can help us optimize battery usage and enhance route suggestions.

  • How We Collect Data

    Activity Recognition Data is collected both when the app is active on your screen (foreground) and when it is running in the background but not visible to you. Data collection stops automatically when you close the app (terminated state).

  • Control Over Your Data

    You have full control over the activity recognition features. You can enable or disable these features at any time through your device settings. This includes choosing whether such data is accessed only when the app is in use or also while in the background.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access our Service by or through a mobile device (“Usage Data”).

It includes details like your IP address, browser type, browser version, the pages of our Service that you visit, time and date of your visit, time spent on those pages, and diagnostic data.

When you access our Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile device operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

  • What We Collect and Why

    With your permission, we collect and store information about your location ("Location Data"). This data enables us to offer location-based features, such as creating journeys and allowing you to share your location with other users. We ensure that location data is only used to enhance your user experience and is handled with the utmost care for your privacy.

  • How We Collect Data

    Like Activity Data, Location Data is collected when the app is in use or running in the background, and collection ceases when the app is terminated.

  • Your Control

    You can enable or disable location services at any time through your device settings. This includes the ability to restrict background location access, which lets you decide how and when your location data is shared with us, affecting how certain features may operate.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  1. Session Cookies: We use Session Cookies to operate our Service.

  2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

  3. Security Cookies: We use Security Cookies for security purposes.

  4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following information: gender, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

Use of Data

Ositech Communications Inc. uses the collected data for various purposes:

  1. to provide and maintain our Service;

  2. to notify you about changes to our Service;

  3. to allow you to participate in interactive features of our Service when you choose to do so;

  4. to provide customer support;

  5. to gather analysis or valuable information so that we can improve our Service;

  6. to monitor the usage of our Service;

  7. to detect, prevent and address technical issues;

  8. to fulfill any other purpose for which you provide it;

  9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

  11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

  12. in any other way we may describe when you provide the information;

  13. for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state/province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Ositech Communications Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

  1. Disclosure for Law Enforcement.
    Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

  2. Business Transaction.
    If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

  3. Other cases. We may disclose your information also:
    1. our subsidiaries and affiliates;

    2. to fulfill the purpose for which you provide it;

    3. for the purpose of including your company’s logo on our website;

    4. for any other purpose disclosed by us when you provide the information;

    5. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is crucial. We employ measures such as encryption to protect your data, although no method can guarantee 100% security.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at helpdesk@routica.com.

In certain circumstances, you have the following data protection rights:

  1. the right to access, update or to delete the information we have on you;

  2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

  3. the right to object. You have the right to object to our processing of your Personal Data;

  4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

  5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

  6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide our Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. Click here

According to CalOPPA we agree to the following:

  1. users can visit our site anonymously;

  2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;

  3. users will be notified of any privacy policy changes on our Privacy Policy Page;

  4. users are able to change their personal information by emailing us at   helpdesk@routica.com.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide our Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Firebase

Firebase is analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

GitHub

GitHub is provided by GitHub, Inc.

GitHub is a development platform to host and review code, manage projects, and build software.

For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement

Payments

We may provide paid products and/or services within our Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPal or Braintree:

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Stripe:

Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our Services are not intended for use by children under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: helpdesk@routica.com.

By visiting this page on our website: www.routica.com.

By mail:

  • Ositech Communications Inc.

  • 430 Laird Road, Unit 5-7

  • Guelph, Ontario, N1G 3X7

  • Canada.

About Us

Routica is a division of Ositech Communications Inc.