FAQs

 

 
What kind of connectivity do your routers provide?

Our Explorer I router comes with an option of Cat 4,6 or 12 modems.

All routers provide a/b/g/n/ac Wi-Fi

How to set-up Routica app?

Please refer to our Quick Setup app page.

What cellular bands does routica support?

Our routers are configured to work with both GSM and CDMA networks

What carriers does Routica work with

In the US we support Verizon, AT&T and T-Mobile.

In Canada we support Bell, Rogers and Telus.

How can I share my trip with my loved ones?

A breadcrumb trail of your journey can be shared with authorization using our remote tracking and alarm tool. Time intervals of 10 minutes to 24 hours can be chosen for GPS reporting.

How does the GPS alarm feature work?

An alert feature that uses the GPS data location can be remotely activated within the app. Any movement of the vehicle will alert you to this change and allow you to check on its whereabouts.

How do I setup my WAN?

TBD

Where is the router installed in the RV? Can it be placed anywhere inside the vehicle?

We recommend you place the router at a central location for optimal coverage. Usually, the electronics cabinet in the living space is a good option.

Does Routica app work with iOS or other operating systems?

Routica app supports both Android and IOS.

Do I have to install any software on my computer for Routica to operate?

No. Setup and monitoring is only via app on your smartphone.

Do I need constant cellular connectivity for it to be on?

Our Explorer I can work on either a cellular or external WiFi connection. In remote locations without cellular coverage, you will lose connectivity.

Does the router stay on when I turn the RV off (no power)?

Our routers require power to function. The unit does not have an in-built battery to keep it on when the RV or power source turns off.

How is Routica better than a mobile hotspot?

Our routers offer superior connectivity, throughput and range compared to a mobile hotspot. We also offer a host of other premium features to enhance your connectivity on the road.

Can I connect multiple devices with your router?

Our products allow connectivity for up to 64* devices at a time. Your entire family can be connected without worries.

Can I use my existing Sim card with Routica LTE modem?

While it is possible, we recommend a dedicated Data SIM.

What is the range of the Routica?

Approximately 30m without line-of-sight interruption. Enjoy that campfire!

Do you ship to XYZ country?

Currently we only ship to United States and Canada.

Does the router work in all weather conditions?

Our product withstands all weather conditions, however, severe weather conditions such as thunderstorms, heavy rain, and high winds can cause interference with cellular signals.